We appreciate you may have many questions regarding Esalen’s temporary closure. We have compiled these frequently asked questions to support you. These questions will be updated as more information becomes available.
Please know we are experiencing a high volume of phone calls and we ask for your patience if your question is not answered below. You may also email us at firstname.lastname@example.org.
Q. Is there a reported case of COVID-19 at Esalen?
No, there is no current case of COVID-19 at Esalen. However, by extending our closure we are following best practices for social distancing to help ensure the safety and wellbeing of our community both at Esalen and beyond.
Q. Who is left on Esalen’s campus?
We have kept staff essential to core business operations on our Big Sur campus. We are also allowing any staff member who was at Esalen when the shelter in place order went into effect to stay at Esalen.
Q. How long will Esalen be closed?
We have extended our closure through May 9, 2020 with a new anticipated open date of Sunday, May 10, 2020. This is based on current information and could change based on guidance from local, state and federal agencies.
Q. Can I get a refund if my workshop was cancelled?
Yes, anyone with a workshop that falls within our temporary closure will receive a full refund and will be notified automatically by our Guest Services team. Please allow 10 business days after notification to process your refund.
Q. Is Esalen open for night bathing?
No, night bathing is part of Esalen’s temporary closure.
Q. Is Esalen open for Healing Arts massage appointments?
No, all Healing Arts appointments have been cancelled and will be refunded as part of Esalen’s temporary closure.